Every item we sell is custom-printed to your order, so please read this policy carefully before purchasing.
Custom & personalized items
Because each product is made to order with your artwork, text, and choices, all sales are final. We cannot accept returns or offer refunds for buyer’s remorse, ordering the wrong size or product, or errors in customer-supplied artwork or spelling.
Please review your design and proof carefully before you approve it — what you approve is what we print.
When we’ll make it right
We stand behind our work. We’ll replace or refund your item at no cost to you if:
- The product arrives damaged or defective, or
- The finished product differs from the proof you approved because of a mistake on our end (wrong item, misprint, or a production error).
How to report a problem
Contact us within 7 days of delivery at info@154print.com with your order number and clear photos of the issue. We’ll review it promptly and arrange a reprint or refund where this policy applies.
Refunds
Approved refunds are issued to your original payment method. It may take several business days for the credit to appear, depending on your bank or card issuer.
Cancellations
Because production starts quickly, orders can only be canceled before they enter production. Contact us as soon as possible if you need to cancel; once an order is in production it can no longer be changed or canceled.